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Voucher administration

Manage vouchers from list pull through issuance, with records of who did what at every step.

The core platform currently supports state public housing, state rental vouchers (mobile and project-based), alternative housing vouchers, and federal Housing Choice Vouchers. New program types can be configured or extended to fit your exact requirements, including workflow modifications or net new functionality.

Capabilities

The full lifecycle, with structured reasons

  • Unit search, unit submitted, subsidy set, leased, plus suspensions, extensions (hardship, reasonable accommodation, correction), reissues, and terminations, each with structured reasons
  • Expiration dates that recalculate from every extension, suspension, and unit-review period, and show the arithmetic
  • Briefing scheduling with staff contact details and automated reminders
  • Program-specific voucher PDFs with typed or drawn signatures and agency-configured attachments
  • A complete per-voucher event log: every action, who took it, and why

Offers that stay valid

  • Offers drawn from an ordered group of fully verified applicants, refreshable as higher-ranked applicants complete screening
  • Every offer, acceptance, and housing action re-validates eligibility at the moment it happens and explains any block
  • Acceptances and refusals at one agency reconcile automatically across every other list the applicant is on

Lease-up without the paper chase

  • Online RFTA submission by voucher holders: unit details, rent, utilities matrix, appliances, lead certification, reviewed by staff with rent-reasonableness determinations
  • Voucher subsidy math: upload payment standards for your agency and comparables and we calculate gross rent with utility allowances and rent reasonableness against them

More modules

Let’s talk about what your agency needs.

An intro conversation, a demo of Housing Forge, a conversation about your specific needs.

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