Eligibility screening
- Per-program eligibility worksheets with granted, denied, and needs-review states, automatic re-review when an applicant changes a relevant answer, and configurable staleness rules
- Personalized document checklists: each applicant sees which documents verify their claims, with downloadable pre-filled verification forms in their language
- Response tracking at scale, with one-click bulk did-not-respond processing
- Background check: applicant guidance for CORI, criminal-record steps, and sealed-record rights notices
- Centralized screening: a shared-services model where one team screens for many agencies, with field-level control over who may review what