Oversight, reporting, and audit

One dashboard over every agency, and a record you can stand behind.

Built for the tier above the transaction: the state office, the regional administrator, the board that wants a number it can trust. This is the module that runs statewide oversight for CHAMP in Massachusetts.

Capabilities

Oversight across every agency

A real-time statewide dashboard: live intake, submission, and priority-claim metrics with trends across all agencies
A built-in audit program: annual performance reviews with desk audits, random application sampling, vacancy reconciliation against state systems, structured ratings, and generated report sheets
A fair housing compliance suite: fair housing and language access plans, census-driven affirmative action goals, submission windows, progress dashboards, automated reminders
Statewide waitlist controls: open and close any waitlist, run lotteries, manage centralized purges and duplicate merges from headquarters
Per-agency performance analytics: adoption, throughput, letter backlogs, wait times, priority-screening outcomes

Reporting that runs on schedule

About 70 scheduled reports across demographics, wait times, intake, outcomes, and operations, generated on daily-to-quarterly cadences
Simplify compliance with built-in audits, fair housing tracking, and a record of every action.

An audit record of everything

Over 100 application event types logged, with versioned records of every application and worksheet
View and download tracking on sensitive records
Immutable waitlist snapshots at pull, offer, and archive, exportable to Excel for auditors

More modules

Let’s talk about what your agency needs.

An intro conversation, a demo of Housing Forge, a conversation about your specific needs.

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